J.D. Power to Offer Residual Value Benchmarking Product
J.D. Power has released a benchmarking product that was designed as an informational resource for vehicle manufacturers, captive finance companies and lenders that it's calling J.D. Power Residual Values.

Courtesy of J.D. Power.

Courtesy of J.D. Power.
J.D. Power has released a benchmarking product that was designed as an informational resource for vehicle manufacturers, captive finance companies and lenders that it's calling J.D. Power Residual Values.
The product will leverage data gathered from J.D. Power’s Power Information Network, the J.D. Power / National Auto Auction Association AuctionNet service, and from proprietary J.D. Power Voice of Customer data. Respectively, the Power Information Network represents more than 40% of franchised dealer retail sales transactions in America and AuctionNet service accounts for more than 80% of automotive auction transactions.
Data gathered from J.D. Power’s Initial Quality Study; Vehicle Dependability Study, Automotive Performance, Execution and Layout Study; and Auto Avoider Study will also complement the product.
“We are launching this capability at a particularly important time for the industry as it deals with record levels of lease origination in an environment of declining used vehicle prices. Automakers — and their lenders — are looking for ways to accurately forecast and enhance the residual value of their vehicles because of its direct impact on both sales and profitability,” said Deirdre Borrego, senior vice president of data and analytics at J.D. Power.
Under Borrego’s leadership, the newly created Data and Analytics Division of J.D. Power will also include J.D. Power Valuation Services, a service which was formerly known as NADA Used Car Guide. Under the new name, J.D. Power Valuation Services will produce, manage and distribute residuals and related services, according to the company.
“Manufacturers rely on J.D. Power insights in so many other areas of their business, so it makes a lot of sense to support them in such a critically important function that has long-term financial implications,” said Jonathan Banks, vice president of vehicle valuation and analytics at J.D. Power. “What OEMs and captives will find unique is the transparency of the valuation. Our product will provide clients with a viable third-party source as a challenger model to current processes, with an opportunity to expand into more predictive and prescriptive analytical solutions.”
Mike Stanton, vice president of valuation services, will lead the team in McLean, Va., as it continues to market NADA Values until it fully transitions to the J.D. Power brand.
More Operations

Fleet Sales Hold Steady as Commercial Gains Offset Rental Decline
Commercial and government fleet sales increased through July 2026, offsetting most of the decline in rental volume and leaving combined comparable fleet sales 0.5% above the same period last year.
Read More →
Personnel Update: BrickHouse GPS, PRO-VISION, Auto Driveaway, and Proaction
Check out the latest must-know fleet personnel updates from the last couple of months.
Read More →
What Comes Next for Auto Driveaway?
A new Auto Driveaway feature called Arrive provides recipients with live location updates and ETAs during the final hour of a vehicle move, while fleet customers continue to have end-to-end shipment visibility through the company's customer portal.
Read More →
Manheim Index Shows Used-Vehicle Wholesale Prices Up 2.1% in June
The market is seeing stronger appreciation in older used vehicles this year, and the most affordable segments have been among the year’s best performers.
Read More →
Commercial Fleet Sales Contribute To June, YTD Gains
The fleet sector has boosted its vehicle purchases at a reliable pace in the first half of this year compared with 1H 2025.
Read More →
Stop Remarketing Electric Vehicles Like Gas Cars
The advantages and attributes of electric vehicles are upending the traditional remarketing cycle, requiring fleet sellers to rely on new factors and approaches detailed below.
Read More →
AP Fleet Management Expands Remarketing Program for Commercial Work Trucks
AP Fleet Management expanded its commercial vehicle remarketing program with dedicated resale services and an online marketplace for used work trucks.
Read More →
Used EVs Strengthen Overall Electric Vehicle Market
The latest sales data point to several reasons for the divergent trends in new and used EVs that can factor into fleet cycling decisions.
Read More →
The Data-Driven Haul: 5 Ways AI is Leveling the Playing Field in Auto Transport
Large and small transport fleets are becoming more competitive as predictive analytics and real-time data inform the logistics decision chain.
Read More →
2026 CAR Awards Celebrate Industry Excellence
CAR’s annual Fleet Remarketing Awards opened a reimagined 2026 conference designed to bridge the worlds of fleet management and automotive remarketing.
Read More →