Fraud on AutoTrader Violating TRUSTe Trademark for Fake Escrow Services
SAN FRANCISCO - The consumer privacy organization, TRUSTe, warns all Internet car buyers to beware of recent incidents of fraudulent auto sellers on AutoTrader and Yahoo Autos who use TRUSTe marks to entice buyers into sending cash via money transfer.
SAN FRANCISCO - The consumer privacy organization, TRUSTe, warns all Internet car buyers to beware of recent incidents of fraudulent auto sellers on AutoTrader and Yahoo Autos who use TRUSTe marks to entice buyers into sending cash via money transfer.
These sellers falsely identify themselves as
TRUSTe member holders, in some cases using phishing e-mails to ask consumers to send large sums of money by wire.
Suspect e-mail messages ask consumers to complete transactions of items over a Money Gram transfer service to an individual posing as a verified TRUSTe agent. These individuals are not certified agents and in no way should be associated as such, warns TRUSTe. The requests falsely represent of a TRUSTe escrow service and should not be taken as legitimate.
TRUSTe encourages consumers receiving these e-mails to report them as soon as possible to TRUSTe's Watchdog Dispute Resolution Form: http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe is dedicated to enabling individuals and organizations to establish trusting relationships based on respect for personal identity and information in the evolving network world.
An example of the false e-mail message follows. Names and other forms of identifying information have been
removed from the example.
Excerpts of Sample Suspect email:
Dear (RECIPIENT), the seller (SELLER) started the transaction over the TRUSTe Secured protection program.
AutoTrader requires the payment for this item to be done through Money Gram money transfer service to a verified TRUSTe Agent. If you are not familiarized with the Money Gram money transfer services please click here.
The transaction is simple and will only take several minutes.
Note: The funds will not be released under any circumstances. We will hold the payment until you will send us your confirmation that you have received, inspected and you agree to keep the package. When we will have your confirmation we will transfer the funds to the seller.
How to make payment?
1. Locate the nearest Money Gram Office.
2. Make the payment with cash using the above TRUSTe Agent details.
3. E-mail us the scanned copy of the Money Gram receipt and the Motor Vehicle Purchase Agreement invoice.
More Operations

FLD Promotes Three Executives in Leadership Changes
FLD has promoted three longtime executives, naming Gary Mott CEO, Richard Mallek president, and Ron Sanders managing partner.
Read More →
CAS Automotive Launches Remarketing Service for Damaged, Surplus Equipment
Damaged Equipment expands CAS Automotive’s vehicle remarketing model to commercial equipment, targeting fleet operators, insurers, equipment dealers, and rental companies.
Read More →
Fleet Sales Hold Steady as Commercial Gains Offset Rental Decline
Commercial and government fleet sales increased through July 2026, offsetting most of the decline in rental volume and leaving combined comparable fleet sales 0.5% above the same period last year.
Read More →
Personnel Update: BrickHouse GPS, PRO-VISION, Auto Driveaway, and Proaction
Check out the latest must-know fleet personnel updates from the last couple of months.
Read More →
What Comes Next for Auto Driveaway?
A new Auto Driveaway feature called Arrive provides recipients with live location updates and ETAs during the final hour of a vehicle move, while fleet customers continue to have end-to-end shipment visibility through the company's customer portal.
Read More →
Manheim Index Shows Used-Vehicle Wholesale Prices Up 2.1% in June
The market is seeing stronger appreciation in older used vehicles this year, and the most affordable segments have been among the year’s best performers.
Read More →
Commercial Fleet Sales Contribute To June, YTD Gains
The fleet sector has boosted its vehicle purchases at a reliable pace in the first half of this year compared with 1H 2025.
Read More →
Stop Remarketing Electric Vehicles Like Gas Cars
The advantages and attributes of electric vehicles are upending the traditional remarketing cycle, requiring fleet sellers to rely on new factors and approaches detailed below.
Read More →
AP Fleet Management Expands Remarketing Program for Commercial Work Trucks
AP Fleet Management expanded its commercial vehicle remarketing program with dedicated resale services and an online marketplace for used work trucks.
Read More →
Used EVs Strengthen Overall Electric Vehicle Market
The latest sales data point to several reasons for the divergent trends in new and used EVs that can factor into fleet cycling decisions.
Read More →