CARMEL, IN — The fifth consignor in recent months has recognized ADESA Golden Gate with its Auction of the Year Award, and, this is the second-consecutive year Donlen Corporation has named ADESA Golden Gate as the leading auction in the Western Region. The award comes on the heels of four other consignor awards the auction received during this year’s Conference of Auto Remarketing:
- Best Retention Auction (Western Region) from Santander
- 100% Retention Club from Emkay
- All Around Excellence Bronze Award from Volkswagen/Audi (VCI)
- Top Sales Achievement (National) from LeasePlan
A veteran team of remarketing professionals, the ADESA Golden Gate staff credits their recent success to their proactive approach to service. “We don’t just react when faced with a challenge,” explained ADESA Golden Gate General Manager, Greg Beck. “We have a proven strategy in place to identify the root cause of the issue, pinpoint several possible solutions, and then implement the best option for that particular instance.”
The auction uses standardized procedures to capitalize on shared best practices. The system allows the auction to regularly reevaluate their strategy remain flexible to each customer’s needs.
“My team works hard to make our auction a place where customers want to do business,” continued Beck. “That passion and commitment — and love for the car business and our customers — really sets us apart. They really take pride in what they do, and it shows.”