ATLANTA – After surveying dealers from across the country, Manheim and OVE.com were both named 2011 Dealers’ Choice Award winners. Manheim received the Diamond Award, the highest honor, in the traditional auctions category, and OVE.com earned the Diamond Award for online auctions in the purchasing inventory category. Presented annually by Auto Dealer Monthly, the Dealers’ Choice Awards recognize the top providers in the retail auto industry.
This is the fourth straight year Manheim has received the Diamond Award in the traditional auctions category. OVE.com is a six-time award winner in the online auctions category and was the Platinum Award winner in the purchasing inventory category last year. Manheim has been named a recipient of the Dealers’ Choice Awards each year since the awards’ inception in 2005.
“The Dealers’ Choice Awards offer dealers and their employees the opportunity to make their collective voice heard and bring some well-deserved recognition not only to the great products and services that are vital to the day-to-day operations of the dealership, but also to the people behind those products and services,” said Harlene Doane, editor, Auto Dealer Monthly. “Auto Dealer Monthly is honored to be able to recognize some of the best in the industry. Manheim and OVE.com have every reason to be extremely proud of their products, services and staffs.”
“Earning recognition from the audience who matters most – our customers – is one of the most rewarding compliments we can receive,” said Sue Boehlke, senior vice president, products and processes, Manheim. “Making it easier for customers to do business with us is an ongoing focus at our company and with our teams. I am proud of our employees and their unwavering commitment to meet or exceed customer expectations.”
This is the seventh year Auto Dealer Monthly has held the Dealers’ Choice Awards, which recognize the most highly-regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel.
This year a total of 54 awards were presented to 45 companies in 21 distinctive categories of products and services. Dealers and dealership personnel rated providers in each category in four areas: 1) the product or service provided, 2) customer support and service, 3) the overall value for dollars spent, and 4) whether the dealer would recommend the provider.
The complete list of winners, as well as any provider or finance company rated higher than the group average score in any category, and the feature article on the 2011 Dealers’ Choice Awards is in the April 2011 issue of Auto Dealer Monthly magazine, which can be found here: http://autodealermonthly.epubxpress.com.