Spanning 5 Gens: How to Work Among Distinct Demo Groups
CAR 2024: The IARA will host a session that speaks to a pressing need in workplace culture to accommodate workers of all ages with different ways of communicating and applying technology.

“From Boomers to Gen Z" members will explore how workplace practices play out among different age groups.
Photos: Speakers / Graphic: Bobit
America has never fielded so many generations in the workplace as it has in the 2020s.
With Americans working longer, and technology more sharply segmenting the formative experiences of younger generations, a typical company often includes workers from four generations: Baby Boomers, Generation X, Millennials, and Gen Z, or “iGen.” And with seniors the fastest growing segment of the population, and living longer lives, some workplaces still retain members of the “79 and up” Silent Generation, born before the first boomers in 1946.
The differences could be summed up as digital vs. analog natives: those who prefer tweets and snapchats versus those who favor land lines and a "tweety bird to the ear" (whispered gossip).
At the Conference of Automotive Remarketing, a session titled “From Boomers to Gen Z: Generational Approaches to Work, Communication, and Remarketing,” will explore how these practices play out among different age groups. Hosted by the International Automotive Remarketers Alliance, executive director Mark Coleman and IARA director of growth and operations Lauren Baker will moderate a panel to include: Zach van de Lagemaat of Element Fleet, Tony Markel of Credit Acceptance, Emma Pye of NextGear Capital/Cox Automotive, and Abbi Balk of Greater Rockford Auto Auction.
The general session will be held Wednesday, March 27 at 11:15 a.m. at the Hilton Phoenix at the Peak.
The panel will also detail the generational approaches to remarketing vehicles both in-lane and online, Coleman said. “Attendees can look forward to a mix of humor and actionable advice on how multi-generation teams can collaborate more effectively, communicate more efficiently, and achieve mutual remarketing goals together.”
Audience members can expect the following takeaway points:
A focus on generational ways of working, communicating, accessing data, and interacting with each other and with customers.
Generational practices related to remarketing, including tech tips, venue selection, and valuations.
“As a baby boomer in the auction lane, I typically relied on printed paper block reports and phone calls for if bids,” Coleman said. “My younger colleagues showed me more efficient ways of working, while I persuaded some of them that building relationships face-to-face still goes a long way in the car business."
CAR will be held March 26-28 with an agenda co-produced by the IARA and Bobit / Automotive Fleet. Early registration discount available through Feb. 23.
Originally posted on Automotive Fleet
More Operations

CAS Automotive Launches Remarketing Service for Damaged, Surplus Equipment
Damaged Equipment expands CAS Automotive’s vehicle remarketing model to commercial equipment, targeting fleet operators, insurers, equipment dealers, and rental companies.
Read More →
Fleet Sales Hold Steady as Commercial Gains Offset Rental Decline
Commercial and government fleet sales increased through July 2026, offsetting most of the decline in rental volume and leaving combined comparable fleet sales 0.5% above the same period last year.
Read More →
Personnel Update: BrickHouse GPS, PRO-VISION, Auto Driveaway, and Proaction
Check out the latest must-know fleet personnel updates from the last couple of months.
Read More →
What Comes Next for Auto Driveaway?
A new Auto Driveaway feature called Arrive provides recipients with live location updates and ETAs during the final hour of a vehicle move, while fleet customers continue to have end-to-end shipment visibility through the company's customer portal.
Read More →
Manheim Index Shows Used-Vehicle Wholesale Prices Up 2.1% in June
The market is seeing stronger appreciation in older used vehicles this year, and the most affordable segments have been among the year’s best performers.
Read More →
Commercial Fleet Sales Contribute To June, YTD Gains
The fleet sector has boosted its vehicle purchases at a reliable pace in the first half of this year compared with 1H 2025.
Read More →
Stop Remarketing Electric Vehicles Like Gas Cars
The advantages and attributes of electric vehicles are upending the traditional remarketing cycle, requiring fleet sellers to rely on new factors and approaches detailed below.
Read More →
AP Fleet Management Expands Remarketing Program for Commercial Work Trucks
AP Fleet Management expanded its commercial vehicle remarketing program with dedicated resale services and an online marketplace for used work trucks.
Read More →
Used EVs Strengthen Overall Electric Vehicle Market
The latest sales data point to several reasons for the divergent trends in new and used EVs that can factor into fleet cycling decisions.
Read More →
The Data-Driven Haul: 5 Ways AI is Leveling the Playing Field in Auto Transport
Large and small transport fleets are becoming more competitive as predictive analytics and real-time data inform the logistics decision chain.
Read More →