ATLANTA – With the recent launch of a new, toll-free customer service number, members of the Manheim team are ready to respond faster to the needs and timely demands of dealers and consignors.
Effective immediately, customers can dial (866) MANHEIM (626-4346) for efficient access to the Manheim Customer Care staff for personalized service. Whether calling with a question about an auction location, a new product or the latest OVE.com Online Event Sale, the new, easy-to-remember number quickly puts customers in touch with the right resource. And because business days just keep getting longer for customers, Manheim is also expanding its Manheim Customer Care support hours. Assistance is now available seven days a week on all products, from 8 a.m. to midnight, Monday thru Saturday, and 6 p.m. to 10 p.m. on Sundays (Eastern).
“The launch of the new number is a reflection of how Manheim continues to grow and change. This shift has meant that Manheim’s customers are increasingly looking for help with matters that are not location specific, or even product specific,” said Diane Barton, vice president, customer experience, Manheim. “Speed and efficiency are critical to our dealers’ and consignors’ business success, and simplifying our processes to match their needs is just one way we can help them win in this marketplace.”
When customers call (866) MANHEIM, they will be prompted through a few simple menu options to effectively assist their needs. Representatives will respond to questions and comments about every aspect of the company, ranging from Manheim Financial Services and Manheim Market Reports to PowerSearch and Manheim mobile solutions. The new Manheim Customer Care number will also support Manheim’s DRIVE center.
To learn more about Manheim and the full range of customer services and products, visit www.Manheim.com.