MENLO PARK, CA – OPENLANE, Inc., an online auction company for automotive dealers to buy and sell wholesale vehicles, has enhanced the technology integration between its online vehicle auction, www.openlane.com, and its online transportation network, CarsArrive.
As a result, OPENLANE now offers a technologically advanced vehicle transportation network, including the ability to track vehicle locations and delivery status in real-time through Web-based and Interactive Voice Recognition (IVR) technologies. This new technology integration is also designed to optimize transport loads by matching truck capacity with available local freight to maximize the efficiency of each vehicle shipment as it is dispatched.
Through a tightly integrated platform that uses technology to streamline the vehicle transport process, OPENLANE has been able to speed up vehicle delivery time and provide enhanced visibility to its customers. The integration of the CarsArrive transportation platform with the OPENLANE.com vehicle auction has brought increased efficiencies and end-to-end management of the vehicle purchase and transportation process to both automotive dealers and carriers as the program has gained continual momentum in the year since OPENLANE’s acquisition of CarsArrive.
Using a carrier network of more than 4,500 companies that consists of approximately 30,000 trucks, OPENLANE fully manages the entire vehicle transport process from beginning to end, including electronic uploading of vehicle information, consolidated views of bulk load status, and real-time updates and alerts of vehicle location. This process effectively allows buyers to track their vehicles much like they would track overnight packages. In addition, OPENLANE and CarsArrive also offer assistance in managing damage claims, competitive market estimates for dealers, and guaranteed payment for carriers. By offering a comprehensive set of managed services handled by dedicated transport account managers, OPENLANE makes vehicle transport simpler and more cost-effective.