Volvo Trucks and Mack Trucks are offering a new factory-backed warranty for each brand’s certified pre-owned trucks.
The Volvo Certified Warranty’s engine and transmission coverage is modeled after the Volvo Engine Plan 2 Protection Plan for new trucks. The program is operated through Volvo’s internal systems, removing the need for third-party vendors to process warranty claims and giving pre-owned truck customers an experience more like buying a new truck.
Qualified Volvo Certified trucks that are four model years or newer with 450,000 miles or less undergo a comprehensive 150-point inspection and reconditioning process, and are DOT safety compliant. The trucks come with up to 24 months and 250,000 miles of coverage and are backed by Volvo’s nationwide service network of more than 400 dealers.
“Our new-truck customers have come to expect unmatched value and reliability from Volvo Trucks, and we’re thrilled to now offer similar services to our certified pre-owned customers,” said Brent Rottweiler, vice president, Volvo Trucks Remarketing Operations. “This new program benefits our customers and dealers by consolidating the claims process, making it easier and faster for everyone involved.”
Mack Trucks is also offering up to 24 months and 250,000 miles of parts and labor coverage on designated components. The Mack Certified Warranty is comparable to the Mack Engine 2 Protection Plan available on new Mack models. The Mack Certified Warranty lets customers simply visit any of Mack’s 440 service points across the U.S. and Canada and follow the same warranty claim process as they would with new Mack models. All warranty repairs are performed by an authorized Mack dealer. Each truck also undergoes a thorough 150-point inspection and reconditioning process and is DOT safety compliant.
“Mack Certified Used trucks are inspected, reconditioned and ready to go to work,” said Mike Furst, Mack Trucks director, leasing and service contracts. “And with the addition of a factory-backed Mack Certified Warranty, customers can rest easy knowing we’ve got their backs should an issue arise.”
Originally posted on Trucking Info