J.D. Power has named Doug Betts as senior vice president of global automotive operations, according to a company announcement.
In his new role, Betts will be responsible for leading the strategy and operations for J.D. Power’s entire automotive division, which includes the Americas, Europe, and Asia Pacific.
"Doug is an industry leader with a deep understanding of quality and design issues who also has first-hand experience with the disruptive forces reshaping the automotive industry," said Finbarr O'Neill, president and CEO of J.D. Power. "This is the most important role we have in our automotive division, and with Doug's leadership we can provide our clients with the knowledge and advice they need to navigate the challenges ahead."
Before joining J.D. Power, Betts held various roles at Apple, Inc.; FCA Chrysler Automobiles; Nissan Motor Corp., Americas; and Toyota Motor Manufacturing of Indiana.
"I have always appreciated the insights J.D. Power brings to the industry through its independent consumer feedback and data and analytics," said Betts. "As a former and long-time customer, I look forward to keeping J.D. Power at the forefront of our industry as it incorporates new and disruptive technologies and evolves to serve younger, emerging generations of car buyers."