CPS (Consumer Portfolio Services) announced their 2014 top performing auctions through its Auction Performance Program at the CAR conference in Las Vegas on March 18. Categories included: The CPS Top Gun Award, The CPS Heavy Hammer Award, The Operational Excellence Award, Highest Online Sales Percentage and the CPS Small Market Top Gun Award.
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The winners were:
The CPS Top Gun Award (Auction of the Year): North Bay Auto Auction (Fairfield, CA)
North Bay Auto Auction, led by David Aahl (VP/GM), Greg Straw (FLM/AGM) and Shelly Frank (VP Business Development) earned their second CPS Top Gun Award in three years. To accompany North Bay’s outstanding service, they finished 2014 a close second in the sales retention category. Fleet/Lease Asst. Director Tony Bruno, Shop Manager Heath Parks, Transport Manager Maura Glavin, Lot Manager Andy Pahoulis and Fleet Lease Assistant Becky Szalwinski all work in unison to get the job done the right way. The sales results accompanied by North Bay’s commitment to impeccable customer service make them the total package and we are proud to recognize them once again as the CPS Top Gun!
The CPS Heavy Hammer Award (Highest Retention): Manheim California (Anaheim, CA)
Manheim California, driven by GM Tom Wemhoff, AGM Richard Steffy and Commercial Accounts Manager Ruby Campos produced stellar sales results for CPS in 2014 earning their first CPS award. “Manheim CA has been a consistent top performing auction for CPS in all phases of the auction process and it is with great pleasure that we can finally recognize their efforts with the Heavy Hammer Award, as they have come close to winning on so many occasions” stated Remarketing Manager Mike Scott. Manheim California finished 2014 with a stout 95.97 percent of average, adjusted black book which was just enough to edge out their closest competition by 0.30 percent. The staff at Manheim California kept the lanes packed with a variety of dealers from franchise stores to independent wholesalers for every CPS sale through aggressive marketing techniques and online dealer participation. Simulcast helped drive up the prices as over 15 percent of CPS vehicles were sold via the internet at this location. Inside coordinator Greg Soriano and outside coordinator Hector Gonzales play a key role in the success of CPS at Manheim California ensuring that everything possible has been done to get the highest returns for the CPS assets all while keeping expenses to a minimum.
Operational Excellence Award: ABC Detroit/Toledo (Perrysburg, OH)
For the first time, ABC Toledo has earned the Operational Excellence Award from CPS. The team at ABC Toledo works tirelessly to provide outstanding customer service and to ensure that every detail of the CPS account is in order. GM Jay Wilson, Fleet/Lease Manager Tracy Gardner, Will Miller, Janet Verbosky and Cheryl Jahns are all instrumental in this auctions success. The staff at ABC Toledo handles the CPS account with minimal to no issues on a daily basis and the communication between the auction and CPS is solid. Congratulations to everyone at ABC Toledo who shares in this award.
CPS Small Market Top Gun Award: ADESA Seattle (Auburn, WA)
For the third year in a row, solid sales results and great customer service propelled ADESA Seattle to the top and earned the auction another CPS Small Market Top Gun Award. General Manager Mark Dumler, Commercial Accounts Manager Dan Watts along with Fleet Lease Administrator’s Nikki Barker and Christina Stetler has done a fantastic job with the CPS account. Even with CPS being a smaller account at their sale, Adesa Seattle has always provided all of the necessary resources to ensure top notch sales results and flawless customer service.
Highest Online Sales Percentage: Manheim Harrisonburg (Harrisonburg, VA)
Manheim Harrisonburg was at the top of its online sales game for 2014 selling more than 21 percent of its CPS inventory via an online channel (Simulcast/OVE) for a total of 275 online sales. On any given sale, the simulcast in the lane is lit up with live and proxy bids from prospective online buyers. CPS emphasizes a strong internet presence to “keep all of the dealers in the lane honest” and Manheim Harrisonburg did exactly that in 2014, according to CPS.