Customers who have struggled to find vehicle condition reports with consistent imaging quality can rest easier thanks to Manheim’s investment in its new Enhanced Vehicle Imaging Suite. Introduced to customers in May, the Enhanced Vehicle Imaging Suite is now at 20 of Manheim’s North American locations as part of Manheim’s InSight Electronic Condition Report.
“We are pleased that the feedback has been very positive,” said Bonnie Hensler, vice president of product development for Manheim. “Through customer research, we found that getting condition reports with great vehicle images remained an ongoing point of frustration. So coming up with a solution to help our customers has been gratifying. Customers told us that having access to images that clearly and quickly assess what is wrong or special about a vehicle would give them greater confidence when buying and selling, and we have delivered.”
The operating locations that have the new imaging product include: Manheim Atlanta, Manheim Baltimore-Washington, Manheim Denver, Manheim Fredericksburg, Manheim Houston, Manheim Kansas City, Manheim Milwaukee, Manheim Minneapolis, Manheim Nashville, Manheim Nevada, Manheim New Jersey, Manheim Ohio, Manheim Orlando, Manheim Pennsylvania, Manheim Phoenix, Manheim Riverside, Manheim San Diego, Manheim San Francisco Bay, Manheim Seattle and Manheim Statesville.
The Enhanced Vehicle Imaging Suite provides the highest resolution images available, delivering showroom quality that helps sell vehicles online quickly. The improved package, offered with Manheim InSight Condition Reports, provides customers up to 18 vehicle images, ‘heat map’ graphics that help buyers quickly assess vehicle condition and a dedicated photo staff with the goal of ensuring consistent image quality and standards across all Manheim locations.