Maheim Express has seen major growth in the last two years as its app takes hold in auction marketplaces, according to numbers released Feb. 25.
Manheim Express recently exceeded 35,000 active marketplace participants. Since 2019, which was the first full year Manheim Express was available to clients, sales of inventory listed through the app increased more than 700%, with hundreds of thousands of vehicles being sold from dealers’ lots in that time. Manheim Express sales grew more than 188% from Q4 2020 to 2021. In addition, more than 1,000 Manheim team members now serve Manheim Express dealer and commercial clients across the U.S.
Manheim Express’ fast client adoption since its release bears out its position as a dealer-to-dealer app in the market, said Zach Hallowell, senior vice president of Manheim Digital, in a news release. “Our Fyusion-powered imaging, condition reports, protection for buyers and sellers and highly trained concierge specialists combine to make Manheim Express the preferred way for dealers and commercial clients to wholesale from their locations.”
Manheim Express inventory offers condition information, such as immersive 360-degree images, movable images to see depth of damage, audio and video tags to assess engine noise, interior imaging and more. Dealers can choose to capture the vehicle themselves using the app or have the imaging and condition report created by a trained Manheim Express concierge specialist.
Dedicated Concierge Service and Benefits
The concierge service gives dealers a dedicated expert to do all of the legwork on listing vehicles — from high mileage units to frontline-ready ones — as well as consult on dealers’ wholesale strategies. In addition to the standard Manheim Express listing features, concierge-generated listings also include an inspection grade, undercarriage video, OBD2 engine codes, and the concierge inspection guarantee — where Manheim stands behind the inspections done by its specialists.
With the complimentary concierge inspection guarantee, Manheim will arbitrate claims on behalf of sellers for vehicles inspected by a Manheim Express concierge. This gives sellers extra peace of mind that once the vehicle is sold, it’s off their hands. Similarly, buyers gained extra protections on digital purchases as well with Manheim’s digital buyer protection, which expanded the number of items eligible for arbitration. For vehicles with a concierge-generated condition report, the program covers items ranging from exterior damage, glass, interior, tires and other mechanical and structural items.
More Exposure for Manheim Express Inventory
Beyond those benefits, Manheim Express inventory is listed on Manheim.com and OVE, exposing that inventory to a large audience of wholesale buyers in the nation. Additionally, inventory listed by a Manheim Express concierge can be run in a live, auctioneer-led simulcast sale — without that inventory being transported to an auction location — an industry benefit exclusively for Manheim Express sellers. Manheim’s digital sales are attended by more than 110,000 weekly attendees.